Privacy Policy - TLC Home Care Spain

Who we are

Heidi Galvin, Managing Director

0034 711088852, info@tlchomecarespain.com

TLC Home Care Spain (Head Office). Av Doctor Severo Ochoa 33a Benidorm Alicante Spain 03503

Your data will be used to assign you work, provide you with hours of work, pay you, monitor your performance, write to you with important documents, check your skills, qualifications and experience, appraise your performance and safeguard your health, safety and wellbeing in the workplace.

This is done on the basis of your being a party to a contract of employment and in the legitimate interests to safeguard your health, safety and welfare and the health, safety and welfare of your colleagues, clients and third parties in the workplace. The failure to provide us with the data may impact upon your recruitment, employment or tasks, duties and responsibilities with your role and/or assignment. You should discuss the further impact of this with your manager. Your name and photograph (where applicable) may be published on our social media accounts and websites for the purposes of marketing.

The recipients of your data are us and we anticipate that we may need to share personal data with the Spanish: Agencia Estatal de Administración Tributaria, AEAT , HIEDI GALVIN, NIE ENCLOSED Legal Advisers and professional advisers , Tribunals and Courts.

The nature of the industry we work within requires us to share employment data information for legal purposes with regulatory bodies, police forces and other public service departments, including local authorities, for the purposes of safeguarding our service users. We act within a controlled manner consistent with the interests of the service user and in some circumstances public interest.

We have reviewed all systems that employee data is held on and are assured regarding its security, integrity and compliance in line with the Agencia Española de Protección de Datos.

It is not anticipated that there will be any other recipients nor any transfers of data to a third country. Accordingly, it is considered that safeguards for the transfer of data to a third country are not necessary. Should this change you will be notified.

Your financial and employment data will be kept for the duration of your employment and for a further period thereafter of 6 years. This period has been set for the protection of our organisation throughout your employment and for a period thereafter in the event of any employment tribunal claims or breach of contract claims. If such a claim has been filed, the data will be retained for a period of 6 years following resolution of that claim and for 6 years following the resolution of any further claims. This period has been determined by us requirements and for the protection of the organisation in the event any professional negligence or breach of contract claims in the event we use representation to defend any claims. If your data is subject to an ongoing safeguarding alert, it will be kept open for the length of the alert plus 6 years, or if this refers to a child it will be kept indefinitely, this is set by safeguarding rules.

Employee Privacy Statement

You have the right to be informed of fair processing information with a view to transparency of data. This statement is intended to fulfil that right.

You have the right to access the information we hold. You should make such a request in writing to Heidi Galvin using the above contact information.

You have the right to request the information we hold is rectified if it is inaccurate or incomplete. You should contact Heidi Galvin using the above contact information and provide her with the details of any inaccurate or incomplete data. We will then ensure that this is amended within one month. We may, in complex cases, extend this period to two months.

You have the right to erasure in the form of deletion or removal of personal data where there is no compelling reason for its continued processing. We have the right to refuse to erase data where this is necessary in the right of freedom of expression and information, to comply with a legal obligation for the performance of a public interest task, exercise of an official authority, for public health purposes in the public interest, for archiving purposes in the public interest, scientific research, historical research, statistical purposes or the exercise or defence of legal claims. You will be advised of the grounds of our refusal should any such request be refused.

You have the right to restrict our processing of your data, where contest of the accuracy of the data has occurred, until the accuracy is verified. You have the right to restrict our processing of your data where you object to the processing (where it was necessary for the performance of a public interest task or purpose of legitimate interests), and we are considering whether our organisation’s legitimate grounds override your interests. You have the right to restrict our processing of your data when processing is unlawful and you oppose erasure and request restriction instead. You have the right to restrict our processing of your data where we no longer need the data and you require the data to establish, exercise or defend a legal claim. You will be advised when we lift a restriction on processing.

You have the right to data portability in that you may obtain and reuse your data for your own purposes across different services, from one IT environment to another in a safe and secure way, without hindrance to usability. The exact method will change from time to time. You will be informed of the mechanism that may be in place should you choose to exercise this right.

You have the right to object to the following:

processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
direct marketing (including profiling); and
processing for purposes of scientific/historical research and statistics
The data collected is not anticipated to fall within the above categories.

During our recruitment stage, automated decision making may be used to give preference to applicants who can drive or to fulfil a genuine occupational requirement. Whilst there is no further anticipated automated decision making relating to the data you provide, you have rights where there is automated decision making including profiling. We may only do this where it is necessary for the entry into or performance of a contract, authorised by EU or the UK law or based on your explicit consent. Whilst it is not anticipated that this will occur, where it does, we will give you information about this processing, introduce to you simple ways for you to request human intervention or challenge a decision, and carry out regular checks to ensure that our systems are working as intended.

You have the right to lodge a complaint with a supervisory authority such as the Information Commissioner’s Office or any other of our regulators or accreditors that may regulate or provide accreditations to us from time to time. We advise that you exhaust our internal complaints procedure prior to referring the matter to any supervisory, regulatory or accrediting body. A copy of our complaints process is available from our HR departments at info@tlchomecarespain.com

You have the right to request the information we hold is rectified if it is inaccurate or incomplete. You should contact Heidi Galvin using the above contact information and provide him with the details of any inaccurate or incomplete data. We will then ensure that this is amended within one month. We may, in complex cases, extend this period to two months.

You have the right to restrict our processing of your data, where contest of the accuracy of the data has occurred, until the accuracy is verified.

You have the right to restrict our processing of your data where you object to the processing (where it was necessary for the performance of a public interest task or purpose of legitimate interests), and we are considering whether our organisation’s legitimate grounds override your interests.

You have the right to restrict our processing of your data when processing is unlawful and you oppose erasure and request restriction instead.

You have the right to restrict our processing of your data where we no longer need the data and you require the data to establish, exercise or defend a legal claim. You will be advised when we lift a restriction on processing.

You have the right to object to the following:
· processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
· direct marketing (including profiling); and
· processing for purposes of scientific/historical research and statistics
The data collected is not anticipated to fall within the above categories.

During our recruitment stage, automated decision making is used to give preference to applicants who can drive. Whilst there is no further anticipated automated decision making relating to the data you provide, you have rights where there is automated decision making including profiling. We may only do this where it is necessary for the entry into or performance of a contract, authorised by EU or the UK law or based on your explicit consent. Whilst it is not anticipated that this will occur, where it does, we will give you information about this processing, introduce to you simple ways for you to request human intervention or challenge a decision, and carry out regular checks to ensure that our systems are working as intended.

We advise that you exhaust our internal complaints procedure prior to referring the matter to any supervisory, regulatory or accrediting body. A copy of our complaints process is available from our HR departments at info@tlchomecarespain.com

Our website address is: https://tlchomecarespain.com.

Information We Collect

Cookies

This site does not uses cookies.

Cookies cannot be used to run programs or applications.

A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies, if and when used, do not collect any personal information about you. Information stored in the cookies may be used to analyse statistics, for example traffic data and time spent on a page.

We do not reserve the right to share aggregated site statistics with partner companies.

Many Web browsers (Firefox, Chrome etc.) automatically accept cookies, but you can usually modify your browser setting to decline some or all cookies. If you reject cookies by changing your browser settings it is still possible to view or navigate our Website optimally.

Web server access logs

When you visit our Website, we may track information to administer the site and analyse how it is used.

Examples of information we may track include:

Date and time of your visit
Name of your Internet service provider
Your Internet protocol address
The kind of browser and/or computer you use
The geographical location from which you accessed the site
Number of links you click within the site
Pages you viewed on the site.